Queens Calls offers a full suite of on-shore remote contact center services designed to lower your overhead, streamline lead management, and ensure continuous customer support, helping businesses thrive at every customer touchpoint.
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Customer Service
Handle general inquiries, troubleshoot issues, and provide solutions for customers.
Live Chat
Deliver quick, real-time support for customers, ensuring seamless and personalized experiences.
Appointment Setting
Set up, reschedule, and confirm appointments for clients.
Lead Qualification
Identify and qualify potential leads for clients.
Onboarding & Training
Provide training and onboarding for new customers or employees.
After Hour Support
Provide after-hour coverage to ensure your customers are always taken care of.
Voices of Change: Personal Stories
This opportunity holds immense significance in my life, representing far more than just a chance to learn new skills—it stands as a beacon of hope and a turning point in my journey of overcoming adversity.
Courtni
Survivor
I am not only gaining valuable knowledge in digital marketing but also reclaiming a sense of purpose and direction in my life. It's an invaluable stepping stone toward empowerment and independence.
Tonya
Survivor
Dealing with addiction and domestic violence has shaped my journey and fueled my passion to combat the associated stigma.
The Queens Curriculum has been an incredible learning opportunity for me.
